OfficeScan Virus pop-up while installing Custom BA Setup in XP

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OfficeScan Virus pop-up while installing Custom BA Setup in XP

Saravan1109
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This post was updated on .
Hi,

Created Burn based installer using WiX v3.11. On installation trigger Trend Micro OfficeScan and it says "OfficeScan detected a behavior monitoring policy violation and blocked the process(es)" in Windows XP machine. The virus checker terminates the installer immediately and leaves an entry in the Installed Programs control panel list even though the software is not installed.

I also created installer with InstallShield. The setup created using InstallShield is installed without virus issue.

Please share any suggestion for this?

Here is the installer Log:

[1394:13A0][2017-08-04T12:17:57]i300: Apply begin
[15E8:0520][2017-08-04T12:17:58]i358: Pausing automatic updates.
[15E8:0520][2017-08-04T12:17:58]i359: Paused automatic updates.
[15E8:0520][2017-08-04T12:17:58]i360: Creating a system restore point.
[15E8:0520][2017-08-04T12:18:27]i361: Created a system restore point.
[15E8:0520][2017-08-04T12:18:27]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{56cf970e-b524-4bc7-ad7e-8675e1b708e1}, options: 0x7, disable resume: No
[15E8:0520][2017-08-04T12:18:32]i000: Caching bundle from: 'C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-024AAEE30E46}\.be\MyMBAInstaller.exe' to: 'C:\Documents and Settings\All Users\Application Data\Package Cache\{56cf970e-b524-4bc7-ad7e-8675e1b708e1}\MyMBAInstaller.exe'
[15E8:0520][2017-08-04T12:18:33]i320: Registering bundle dependency provider: {56cf970e-b524-4bc7-ad7e-8675e1b708e1}, version: 1.0.0.0
[15E8:0520][2017-08-04T12:18:33]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{56cf970e-b524-4bc7-ad7e-8675e1b708e1}, resume: Active, restart initiated: No, disable resume: No
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write message type to pipe.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write send message to pipe.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_PROCESS_DEPENDENT_REGISTRATION message to per-machine process.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to execute dependent registration action.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write message type to pipe.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to write send message to pipe.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to send message to per-machine process.
[1394:13A0][2017-08-04T12:18:33]e000: Error 0x800700e8: Failed to save engine state in per-machine process.
[1394:13A0][2017-08-04T12:18:33]e501: The state file could not be saved, error: 0x12f7d0. Continuing...
[1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to write message type to pipe.
[1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to write send message to pipe.
[1394:13C4][2017-08-04T12:18:35]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process.
[1394:13C4][2017-08-04T12:18:35]e314: Failed to cache payload: MyMBAMSIPackage.msi from working path: C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-024AAEE30E46}\MyMBAMSIPackage.msi, error: 0x800700e8.
[1394:13C4][2017-08-04T12:18:35]e349: Application requested retry of payload: MyMBAMSIPackage.msi, encountered error: 0x800700e8. Retrying...
[1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to write message type to pipe.
[1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to write send message to pipe.
[1394:13C4][2017-08-04T12:18:39]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process.
[1394:13C4][2017-08-04T12:18:39]e314: Failed to cache payload: MyMBAMSIPackage.msi from working path: C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-024AAEE30E46}\MyMBAMSIPackage.msi, error: 0x800700e8.
[1394:13C4][2017-08-04T12:18:39]e349: Application requested retry of payload: MyMBAMSIPackage.msi, encountered error: 0x800700e8. Retrying...
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write message type to pipe.
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write send message to pipe.
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process.
[1394:13C4][2017-08-04T12:18:43]e314: Failed to cache payload: MyMBAMSIPackage.msi from working path: C:\DOCUME~1\USERO~1\LOCALS~1\Temp\{0DC68D50-CC8C-4E86-8739-024AAEE30E46}\MyMBAMSIPackage.msi, error: 0x800700e8.
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write message type to pipe.
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write send message to pipe.
[1394:13C4][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_CLEANUP message to per-machine process.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed while caching, aborting execution.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write message type to pipe.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write send message to pipe.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send message to per-machine process.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to end session in per-machine process.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write message type to pipe.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to write send message to pipe.
[1394:13A0][2017-08-04T12:18:43]e000: Error 0x800700e8: Failed to send message to per-machine process.
[1394:13A0][2017-08-04T12:18:43]i399: Apply complete, result: 0x800700e8, restart: None, ba requested restart:  No


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